What is an Experience Council?

An experience council is a selected group of individuals that provide valuable feedback and insights about their experience with products or services, serving as a communication channel to better understand needs, areas for improvement, and enhance the overall experience of consumers and, in our case, residents. 

We are launching two opportunities to sit on an experience council for the Columbus Community Information Exchange. Learn more below and consider applying today!

Apply to an Experience Council Today!

Service Provider Experience Council

What we’re looking for:

  • At least 1 year of experience as a Case Manager, Case Worker, or Social Worker with a community based organization or social services agency serving Franklin County residents within the past 6 months.

  • A collaborative, inclusive , and supportive work style; willing to listen to others even in disagreements; empathetic and values diverse opinions

  • Willing to speak up and communicate thoughts, ieas, concerns, etc. in group and individual settings.

  • A flexible attitude; willingness to learn and try new things.

  • Diverse background, experience, and perspective; No prior knowledge of user experience, technology, innovation, or design is required. We welcome participants of all levels of familiarity with technology.

This is a compensated, part-time role. Your participation is completely voluntary and independent of your employer organization.

Resident Experience Council

What we’re looking for:

  • You have firsthand experience with social services support in Franklin County within the past 2 years.

  • You work well with others and listen to others with different opinions.

  • You bring a diverse background and perspective and are willing to speak up in group and individual settings.

  • You are open to learning and willing to give new things a try.

  • You do not need any prior knowledge of user experience, technology, innovation, or design. All levels of familiarity with technology are welcome to join.

This is a compensated, part-time opportunity where your experience and knowledge will help design, develop, and launch the CIE Columbus platform.